For plumbers
Stop losing jobs to voicemail.
A burst pipe does not wait for you to finish the job you are on. Whoever picks up gets it.
About two minutes · On your own phone · It is a demo, so do not book a real job
Under a house in Preston with both hands full and the phone on the bench, face down. It rings out, and the bloke on the other end is already dialling the next plumber on Google.
Say a trade business takes 40 calls a week and 10 of them ring out. If four in ten of those would have booked at $350 a job, that is roughly $72,800 a year of work going to whoever picked up.
An illustration, not a forecast. Your numbers will differ.
Blocked drains, burst pipes, hot water gone cold, leaking taps and toilets, gas fitting. Half of them want to know when you can get there and the other half want to know what it will cost.
A burst pipe, a gas smell or water coming through a ceiling is not a booking, it is an emergency. ProForge works that out from what the caller says and texts it to you the moment the call ends, marked EMERGENCY, with their number.
$100/ week + GST
Includes up to 1,000 call minutes a month.
Billed monthly in advance: $433 plus GST ($476.30 incl GST). First week free for our first 20 founding tradies: you save a card, we charge nothing for 7 days, and the monthly billing starts after that unless you cancel. No lock-in, cancel anytime. Cancelling stops the next charge. On a $350 job, two booked jobs a month cover it.
Ready to put it on your own number?
Start my free weekThe next page says which phones it works on and what happens to your card.
- Will it know a burst pipe from a dripping tap?
- It's built to tell them apart, and you see every call. It asks what is happening and how bad, the same as you would, and it treats water going somewhere it should not as urgent. A dripping tap gets booked in. A burst pipe gets texted to you as an emergency the moment the call ends.
- What about after-hours callouts?
- It answers at two in the morning the same as at two in the afternoon. An emergency is texted to you the moment the call ends, so you can decide whether to go. Anything that can wait gets the soonest time in your hours, so a leaking washer waits till morning.
- Can it quote a blocked drain over the phone?
- No, and it will not try. It takes the job and tells them you will confirm the price once you have seen it. Quoting a drain blind is how you end up doing a two-hour job for a one-hour price.
About two minutes · On your own phone · It is a demo, so do not book a real job