Perth · WA
The AI receptionist for Perth tradies.
Perth is two to three hours behind the eastern states, which is exactly why most answering services do a poor job here. An east-coast call centre is shut when your afternoon is still going, and half asleep when your morning starts.
About two minutes · On your own phone · It is a demo, so do not book a real job
ProForge does not care what time it is. It answers on Perth time because it answers all the time, which matters more here than anywhere else in the country.
Say a trade business takes 40 calls a week, and 10 of them ring out while you are on the tools. If four in ten of those would have booked at $350, that is roughly $72,800 a year of work walking to whoever answered.
An illustration, not a forecast. Your numbers will differ.
It answers the same whether the job is in Joondalup, Fremantle, Rockingham, Midland, Cannington, Mandurah, Armadale, Scarborough, Ellenbrook or Canning Vale. Your number does not change and neither does your area.
- Joondalup
- Fremantle
- Rockingham
- Midland
- Cannington
- Mandurah
- Armadale
- Scarborough
- Ellenbrook
- Canning Vale
$100/ week + GST
Includes up to 1,000 call minutes a month.
Billed monthly in advance: $433 plus GST ($476.30 incl GST). First week free for our first 20 founding tradies: you save a card, we charge nothing for 7 days, and the monthly billing starts after that unless you cancel. No lock-in, cancel anytime. Cancelling stops the next charge. On a $350 job, two booked jobs a month cover it.
Ready to put it on your own number?
Start my free weekThe next page says which phones it works on and what happens to your card.
- Do I keep my own number?
- Yes. The number on your van stays your number. During setup you dial three quick codes on your phone and any call you can't grab forwards to your AI receptionist. No porting, no paperwork: your customers ring the number they always have. To stop, you dial ##002# and switch your voicemail back on. Settings in your dashboard has the steps for your network. It needs an Australian mobile plan that can divert calls to another number. Most Telstra and Optus plans can. Vodafone prepaid can't, and some other prepaid plans charge for it. If your customers ring a landline or a VoIP number, talk to us before you start.
- Does it actually sound human?
- Yes. It's a natural Australian voice that listens, asks the right questions and talks like a person, not a phone menu. It tells callers up front that it's an AI assistant, then gets on with booking the job.
- What happens if it's an emergency?
- It flags urgent jobs (no power, burst pipe, gas, no cooling in a heatwave) and texts you the moment the call ends, marked EMERGENCY, with the caller's number. If you want them put through live instead, switch on transfer to a second number in Settings, for the days and hours you pick.
- Does it work after hours?
- Around the clock. Nights, weekends, public holidays, and the middle of a job: when your phone rings out, it picks up. That is usually when the best jobs ring.
- Will it mess with my calendar?
- No. It books free times inside the days and hours you set for jobs, and if you connect Google Calendar it checks your calendar first so it doesn't book over a job. No calendar? It keeps a diary for you in the app.
- Can I cancel?
- Anytime. It's month-to-month with no lock-in contract. You're billed monthly in advance, and cancelling stops the next charge. We earn the next month by being useful, not by trapping you.
- Which trades is it for?
- Plumbing, electrical, carpentry and building, HVAC and air-con, landscaping, and plenty more. You pick your trade and set the hours you take jobs at setup, and it answers as that kind of business.
About two minutes · On your own phone · It is a demo, so do not book a real job