For air-con technicians
Stop losing jobs to voicemail.
The week of a heatwave is the busiest week of your year and the week you can least afford to answer the phone.
About two minutes · On your own phone · It is a demo, so do not book a real job
Forty degrees, on a roof next to a condenser, three jobs behind. The phone has rung nine times and each one was somebody whose air-con died this morning.
Say a trade business takes 40 calls a week and 10 of them ring out. If four in ten of those would have booked at $350 a job, that is roughly $72,800 a year of work going to whoever picked up.
An illustration, not a forecast. Your numbers will differ.
Not cooling, not heating, water leaking out of a head unit, strange noises, servicing, and new installs where somebody wants three quotes by the weekend.
A run of thirty-five degree days turns no cooling into a genuine welfare problem, especially for older people. ProForge flags those instead of booking them a fortnight out with everyone else.
$100/ week + GST
Includes up to 1,000 call minutes a month.
Billed monthly in advance: $433 plus GST ($476.30 incl GST). First week free for our first 20 founding tradies: you save a card, we charge nothing for 7 days, and the monthly billing starts after that unless you cancel. No lock-in, cancel anytime. Cancelling stops the next charge. On a $350 job, two booked jobs a month cover it.
Ready to put it on your own number?
Start my free weekThe next page says which phones it works on and what happens to your card.
- What happens in a heatwave when the phone does not stop?
- It can take several calls at once, so they don't sit in a queue. There is a limit on how many the platform takes at the same moment, so we can't promise every call in a heatwave connects. What we can say is that a heatwave is the one week where a missed call is very likely to go to a competitor, because the caller is ringing down a list until somebody picks up.
- Can it tell a service from a breakdown?
- Usually, because the caller says which it is. It works out whether something has broken or is just due for a service, books it in, and flags anything urgent.
- Will it quote a new system?
- No. It never gives a price. It takes what they are after and books a quote visit. Anyone quoting a split system over the phone is guessing.
About two minutes · On your own phone · It is a demo, so do not book a real job