For air-con technicians
Never miss another job.
The week of a heatwave is the busiest week of your year and the week you can least afford to answer the phone.
Thirty seconds · No form · It is a demo, so do not book a real job
Forty degrees, on a roof next to a condenser, three jobs behind. The phone has rung nine times and each one was somebody whose air-con died this morning.
Across a trade business it is around 40 calls a week and about 10 that ring out. Over a year that is roughly $72,800 of work going to whoever picked up.
Not cooling, not heating, water leaking out of a head unit, strange noises, servicing, and new installs where somebody wants three quotes by the weekend.
A run of thirty-five degree days turns no cooling into a genuine welfare problem, especially for older people. ProForge flags those instead of booking them a fortnight out with everyone else.
$100/ week
Ex GST, billed monthly at $433. Start with one week for $100. No lock-in, cancel anytime. One booked job a month usually covers it.
- What happens in a heatwave when the phone does not stop?
- Every call gets answered at once. A heatwave is the one week where a missed call is guaranteed to go to a competitor, because the caller is ringing down a list until somebody picks up.
- Can it tell a service from a breakdown?
- Yes, and it matters, because they are different jobs and different urgency. It asks whether it has stopped working or is just due, and books them accordingly.
- Will it quote a new system?
- No. It takes the house, the rooms, whether there is anything installed now, and books the site visit. Anyone quoting a split system over the phone is guessing.
Thirty seconds · No form · It is a demo, so do not book a real job